Privacy Policy

Last Updated 21 January 2026

Who we are

Our website address is: https://www.axbusinesssolutions.co.za.

1. Introduction

AX Business Solutions (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, disclose and safeguard your information when you visit our website or engage with our services.

By using our website, you consent to the practices described in this Privacy Policy.

2. Information we collect

We may collect the following types of personal information:

2.1. Information we collect

Name

Email address

Phone number

Company name

Job title

Project or service requirements

Billing information (if applicable)

Files or documents you voluntarily upload or send

2.2. Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited
  • Time spent on pages
  • Referring/exit pages
  • Cookie and usage data

2.3. Cookies and Tracking Technologies

We may use cookies, analytics tools, and similar tracking technologies to improve user experience and website performance.
You may disable cookies in your browser settings.

3. How We Use Your Information

We use collected information to:

  • Provide, manage, and improve our services
  • Communicate with you regarding inquiries or support requests
  • Prepare proposals, quotations, or contracts
  • Send newsletters or marketing material (with your consent)
  • Analyze website performance and usage
  • Ensure security and prevent fraud
  • Comply with legal and regulatory obligations

We do not sell personal information to third parties.

4. Legal Basis for Processing (GDPR/POPIA)

We may process personal information on the following bases:

  • Your consent
  • Performance of a contract
  • Compliance with legal obligations
  • Legitimate business interests (such as website analytics, security, etc.)

5. Information Sharing & Disclosure

We may share your information with:

  • Service providers (e.g., hosting, email, analytics, payment processors)
  • Professional advisers (e.g., accountants, attorneys)
  • Partners or integration platforms (only with consent)
  • Authorities when required by law

All third parties are required to protect your data and may not use it for unrelated purposes.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss or theft
  • Misuse or alteration
  • Disclosure

However, no system can be guaranteed 100% secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and tax obligations
  • Resolve disputes
  • Enforce agreements

After that, data may be securely deleted or anonymized.

8. Your Rights

Depending on your jurisdiction (including GDPR/POPIA compliance), you may have the right to:

  • Access your personal information
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Request restriction of processing
  • Request data portability
  • Withdraw consent at any time

To exercise your rights, contact us using the details below.

9. International Data Transfers

Your information may be processed or stored in countries outside your own, where data protection laws may differ.
We ensure appropriate safeguards are in place for cross-border data transfers.

10. Third-Party Links

Our website may contain links to third-party sites.
We are not responsible for the content or privacy practices of such websites.
We encourage you to review their privacy policies separately.

11. Children’s Privacy

Our services are not directed at children under 16.
We do not knowingly collect personal information from minors.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
The updated version will be posted on our website with a revised “Last Updated” date.


13. Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us at:

AX Business Solutions
Email: aldrinmuranganwa@axbusinesssolutions.co.za
Website: https://www.axbusinesssolutions.co.za